It’s an instant download — the files are available the moment your payment clears, straight from your order confirmation. Nothing ships and there’s no email delay.

Any device with a browser — phone, tablet or laptop. You open each downloaded file the same way you’d open a web page, and the layout adapts to the screen size.

Refunds are handled under our store’s Refund Policy (30 days), which covers the details for digital access.

No — they’re four separate files, each saving to its own browser storage. What connects them is the order: the undertone test and shape finder feed the palette planner, and the palette is what the checklist measures a piece against. That also means nothing is pooled anywhere.

They’re only available together. Each one answers a question the others were meant to ask first — a checklist with no palette behind it is just a list of things to notice, too late to act on.

No. If you’re about to walk into a shop, start with the checklist and come back to the rest afterwards — the order helps, but it isn’t a lock. The palette planner is worth doing once you know your undertone and shape.

No. It takes four measurements you enter yourself and reads a proportion from the ratios between them. It doesn’t diagnose anything or replace a proper fitting with a tailor.

It’s a strong starting point, not a substitute for draping under a colourist’s lights. It reads how you answer eight questions about your own skin, hair and the metals that suit you, and gives a palette you can adjust as you learn more.

Into your own browser and nowhere else. Nothing is uploaded, which matters here since you’ll be entering your own measurements and colour answers. Copy or screenshot your palette and your checklist verdicts if you want copies that outlive your browser data.