It’s an instant download — the file is available the moment your payment clears, straight from your order confirmation. Nothing ships and there’s no email delay.

Any device with a browser — phone, tablet or laptop. You open the downloaded file the same way you’d open a web page, and the layout adapts to the screen size.

Refunds are handled under our store’s Refund Policy (30 days), which covers the details for digital access.

It stays in the browser you opened the file in, on your own device. Nothing is uploaded anywhere, and you can export your file to keep a copy or move it to another device yourself.

The opposite. Shopping is deliberately the last stage, and something only becomes a purchase once it solves a problem that keeps repeating and works with pieces you already own.

Nothing breaks. There’s a whole stage for exactly that — you say what disrupted things and get a short, concrete way back rather than being told to start over.

Both work. Someone can run it for themselves end to end, and a stylist can use the printable client file as the record of where a client is and what was decided.